Conditions générales

Les conditions d’utilisation énoncées ci-après (les « conditions d’utilisation ») régissent votre utilisation (le terme « utilisation » signifiant accès ou utilisation, le cas échéant) du : (1) site Web d’Inkblot Technologies Inc. (« Inkblot » ou « nous ») à l’adresse www.therapieinkblot.com (le « site Web »); et (2) tous les autres services fournis par Inkblot et décrits sur le site Web ((1) et (2) étant collectivement appelés la « plateforme ») » Les présentes conditions d’utilisation constituent une convention entre Inkblot et vous. Le terme « vous » désigne la personne ou l’entité qui consulte la plateforme, qui navigue sur la plateforme ou qui utilise de toute autre façon la plateforme, ou encore qui reçoit des services (au sens défini ci-après). Vous pouvez télécharger une copie des présentes conditions d’utilisation, l’enregistrer et l’imprimer à des fins de consultation.

EN ACCÉDANT À LA PLATEFORME ET EN L’UTILISANT, VOUS ACCEPTEZ ET CONVENEZ D’ÊTRE LIÉ PAR LES PRÉSENTES CONDITIONS D’UTILISATION ET DE VOUS Y CONFORMER. SI VOUS N’ACCEPTEZ PAS D’ÊTRE LIÉ PAR LES PRÉSENTES CONDITIONS D’UTILISATION, VEUILLEZ VOUS ABSTENIR D’ACCÉDER À LA PLATEFORME ET DE L’UTILISER.

N’UTILISEZ PAS LA PLATEFORME POUR DES URGENCES MÉDICALES OU SI VOUS AVEZ DES IDÉES SUICIDAIRES. SI VOUS AVEZ UNE URGENCE MÉDICALE OU SI VOUS ENVISAGEZ DE VOUS FAIRE DU MAL OU D’EN FAIRE À D’AUTRES PERSONNES, VOUS DEVRIEZ CESSER D’UTILISER LA PLATEFORME ET COMPOSER LE 911 IMMÉDIATEMENT, OU VOUS PRÉSENTER AUX URGENCES DE L’HÔPITAL OU DU CENTRE DE SANTÉ LE PLUS PROCHE. EN AUCUN CAS VOUS NE DEVRIEZ TENTER L’AUTOTHÉRAPIE EN VOUS FONDANT SUR QUELQUE CONTENU QUE CE SOIT (AU SENS DÉFINI CI-APRÈS).

1. Modification des présentes conditions d’utilisation et des services

SAUF LORSQUE LE DROIT APPLICABLE L’INTERDIT, INKBLOT SE RÉSERVE LE DROIT DE MODIFIER LES PRÉSENTES CONDITIONS D’UTILISATION À TOUT MOMENT, SANS PRÉAVIS. EN CONTINUANT D’ACCÉDER À LA PLATEFORME OU DE L’UTILISER APRÈS TOUTE MODIFICATION DES PRÉSENTES CONDITIONS D’UTILISATION, VOUS SIGNIFIEZ VOTRE ACCEPTATION DE CES MODIFICATIONS. IL EST DE VOTRE RESPONSABILITÉ DE PASSER EN REVUE DE TEMPS À AUTRE LES PRÉSENTES CONDITIONS D’UTILISATION.

INKBLOT SE RÉSERVE LE DROIT DE MODIFIER TOUT RENSEIGNEMENT, DOCUMENT OU CONTENU (Y COMPRIS, MAIS SANS S’Y LIMITER, LA TARIFICATION, LES CARACTÉRISTIQUES, L’« ASPECT ET LA CONVIVIALITÉ » DU SITE WEB ET LA DISPONIBILITÉ DES SERVICES) FIGURANT SUR LA PLATEFORME OU FOURNIS PAR L’ENTREMISE DE LA PLATEFORME (LE « CONTENU ») À TOUT MOMENT ET DE TEMPS À AUTRE, SANS PRÉAVIS.

2. Utilisation des services

COMME CONDITION DE VOTRE UTILISATION DE LA PLATEFORME, VOUS GARANTISSEZ QUE : (1) VOUS AVEZ ATTEINT L’ GE DE LA MAJORITÉ DANS VOTRE TERRITOIRE DE RÉSIDENCE; (2) VOUS ÊTES HABILITÉ PAR LA LOI À CRÉER UNE OBLIGATION JURIDIQUE QUI VOUS LIE; (3) VOUS UTILISEREZ LA PLATEFORME CONFORMÉMENT AUX PRÉSENTES CONDITIONS D’UTILISATION; (4) TOUS LES RENSEIGNEMENTS QUE VOUS COMMUNIQUEZ SUR LA PLATEFORME SONT VÉRIDIQUES, EXACTS, À JOUR ET COMPLETS; (5) SI VOUS ACCÉDEZ À LA PLATEFORME OU SI VOUS L’UTILISEZ AU NOM D’UNE AUTRE PERSONNE, ENTITÉ CONSTITUÉE EN SOCIÉTÉ OU AUTRE PERSONNE MORALE, VOUS DÉCLAREZ ET GARANTISSEZ QUE VOUS ÊTES HABILITÉ À ACCEPTER LES PRÉSENTES CONDITIONS D’UTILISATION POUR CETTE PERSONNE OU CETTE ENTITÉ.

La plateforme est offerte uniquement (l’« utilisation permise ») aux fins de : (1) vous aider à recueillir des renseignements concernant les différents services qu’offre Inkblot par l’entremise de la plateforme; (2) dans la mesure permise par Inkblot et les présentes conditions d’utilisation, vous permettre d’utiliser la plateforme et de recevoir des services qui vous sont offerts par l’entremise de la plateforme, y compris des services de consultation; (3) le cas échéant, faciliter les paiements que vous versez à Inkblot relativement à votre utilisation de la plateforme ou à la réception de services par l’entremise de la plateforme; (4) dans la mesure permise par Inkblot et les présentes conditions d’utilisation, transmettre des commentaires et communiquer de toute autre façon avec Inkblot en lien avec ce qui précède ((1) à (4) étant collectivement appelés les « services »).

La plateforme est seulement destinée au traitement des problèmes de santé mentale mentionnés sur notre site Web. Inkblot met en relation des thérapeutes (au sens défini ci-après) avec vous en se fondant sur les renseignements que vous et ces derniers avez fournis. Les thérapeutes présentés sont seulement des propositions et Inkblot ne recommande aucun thérapeute en particulier et elle ne garantit pas qu’ils seront capables de vous aider.

Vous êtes responsable du déroulement de toute séance avec un thérapeute et de la prestation de tout traitement qui s’y rapporte. Inkblot n’est pas responsable de tout préjudice pouvant survenir au cours d’une séance à laquelle vous participez ou pouvant s’y rapporter. Si vous souhaitez porter plainte contre un thérapeute, envoyez-nous un courriel à support@therapieinkblot.com et précisez le nom du thérapeute en question. Nous vous orienterons vers l’autorité de réglementation concernée afin de vous aider à déposer votre plainte. Vous pouvez également choisir de communiquer avec le ou les ordres professionnels de réglementation dans la ou les provinces où vous avez reçu les services de santé mentale (au sens défini ci-après).

Dans une relation professionnelle, l’intimité sexuelle n’est jamais appropriée et doit être signalée à l’ordre professionnel de réglementation qui délivre les permis d’exercice, les enregistrements ou les certificats au titulaire.

La durée de la session doit vous être précisée au moment de la prise du rendez-vous. Lorsque vous programmez vos séances, vous devez également vous conformer à notre politique de résiliation énoncée à l’article 7 des présentes conditions d’utilisation, politique que nous pouvons modifier de temps à autre. Vous pouvez mettre fin à votre relation avec un thérapeute à tout moment, sous réserve de notre politique de résiliation. Vous convenez que vous pouvez interagir avec votre thérapeute par l’entremise de la plateforme et en personne. Le thérapeute est obligé de nous informer si vous souhaitez le rencontrer en personne ou par tout autre moyen. Vous consentez expressément à ce que le thérapeute nous communique cette information.

Inkblot n’impose aucune méthode de traitement en particulier et nous ne recommandons pas un procédé plutôt qu’un autre. La décision relève de l’entière discrétion de votre thérapeute.

Si vous et vos thérapeutes décidez de commencer une thérapie de couple ou une thérapie de groupe, vous convenez que les renseignements mentionnés par les participants lors des discussions de groupe sont confidentiels et que vous ne devez pas les utiliser dans des procédures judiciaires. Vous convenez de ne pas obliger de thérapeutes, d’autres utilisateurs de la plateforme ou Inkblot à témoigner devant un tribunal pour l’une ou l’autre des parties ayant participé à la thérapie de groupe.

Vous convenez que vous n’utiliserez pas les services pour des fins illégales ni de quelque façon qui interrompt, endommage ou détériore les services ou qui les rend moins efficaces ou efficients; que vous n’utiliserez pas les services pour transférer des fichiers contenant des virus, des chevaux de Troie, des bombes logiques, des vers, des données corrompues ou d’autres programmes ou logiciels malveillants; pour avoir accès ou tenter d’avoir accès aux comptes des autres utilisateurs des services; pour vous faire passer pour une autre personne ou entité, ou prétendre que vous avez un lien avec une personne ou entité; pour forcer ou tenter de forcer des mesures de sécurité; pour mener ou promouvoir des activités illégales; pour téléverser, distribuer ou imprimer quoi que ce soit qui pourrait être nocif pour les enfants; pour diffuser du contenu diffamatoire, faux ou inexact ou qui devient faux ou inexact à tout moment, ou qui est obscène, indécent, séditieux, offensant, pornographique, abusif, discriminatoire, menaçant, scandaleux, outrageux, qui constitue un abus de confiance, une atteinte à la vie privée, ou qui pourrait constituer du harcèlement, une menace ou un comportement abusif à l’égard d’une personne ou d’un groupe de personnes en raison de leur religion, de leur sexe, de leur orientation sexuelle, de leur race, de leur appartenance ethnique, de leur âge ou de leur handicap ou pour toute autre raison; pour publier ou transmettre du matériel qui constitue ou encourage un comportement qui serait considéré comme un acte criminel, donne lieu à la responsabilité civile ou est contraire de toute autre manière à la loi, ou qui porte atteinte aux droits d’un tiers; pour annoncer ou promouvoir les produits et services d’un tiers ou les vôtres; pour produire des pourriels, des publicités par courriel non sollicitées, des pourriels, des envois boule de neige ou autres messages de masse; pour traquer ou harceler une autre personne, ou nuire ou menacer de nuire à une autre personne; pour se livrer à des agissements qui nuisent à la capacité de quiconque, ou l’empêchent de jouir des services ou de les utiliser; pour concéder une licence sur les services ou vendre, louer, transférer, céder, distribuer, héberger, impartir, divulguer ou exploiter commercialement les services, ou mettre les services à la disposition d’un tiers non autorisé; pour modifier, désassembler ou décompiler toute partie des services, en faire la rétroingénierie ou en tirer des œuvres dérivées; pour avoir accès aux services en vue de mettre au point un produit ou un service semblable ou concurrentiel.

Vous convenez de vous abstenir de commettre tout geste frauduleux ou négligent ou qui, à notre avis raisonnable, est douteux ou risque de porter atteinte à la réputation d’Inkblot.

Vous reconnaissez que nous avons un contrôle limité sur la nature et le contenu des renseignements que vous et les autres utilisateurs transmettez ou recevez par l’entremise de la plateforme et des services, y compris, mais sans s’y limiter, tout contenu fourni par les thérapeutes. Même si nous nous réservons le droit de le faire, nous ne surveillons pas ce contenu dans le cours normal de nos activités et nous ne sommes pas responsables de ce contenu. Si vous avez une plainte à formuler concernant un autre utilisateur ou un thérapeute, veuillez communiquer avec nous à support@therapieinkblot.com.

Inkblot conserve le droit, à son entière discrétion, de refuser à quiconque l’accès à la plateforme ou aux services, à tout moment et pour quelque raison que ce soit, y compris, mais sans s’y limiter, en cas de violation des présentes conditions d’utilisation. Vous devez cesser immédiatement tout accès et toute utilisation et y renoncer à la demande d’Inkblot.

3. Services de counseling

Les services, dans la mesure autorisée par Inkblot et les présentes conditions d’utilisation, vous permettent d’utiliser la plateforme pour obtenir un accès sur demande à des thérapeutes en santé mentale (les « thérapeutes ») et à du personnel de soutien (le « personnel de soutien ») au moyen d’échanges par texte et par vidéo pour des consultations en santé mentale, et de recevoir des services de soutien administratif connexes au moyen d’outils de communication en ligne (chacun constituant un sous-groupe de services, à savoir les « services de santé mentale » et les « services de soutien »). Tous les thérapeutes sont indépendants d’Inkblot et sont exclusivement responsables de la prestation des services de santé mentale à votre égard. Les membres du personnel de soutien sont des employés d’Inkblot qui fournissent uniquement les services de soutien qui ne relèvent pas du champ de pratique d’une profession de la santé réglementée. Inkblot ne se livre pas à l’exercice de la médecine ni d’aucune autre profession de la santé réglementée. Ni Inkblot ni aucune autre partie associée à Inkblot ne sont responsables des services de santé mentale qui vous sont fournis par des thérapeutes. Le contenu ne constitue en rien des conseils médicaux ni une approbation, une déclaration ou une garantie concernant l’innocuité, le caractère approprié ou l’efficacité d’un traitement ou d’un médicament donné pour vous.

POUR ÉVITER TOUT DOUTE, INKBLOT N’EST PAS UN FOURNISSEUR DE TÉLÉMÉDECINE OU DE SERVICES DE TÉLÉMÉDECINE. INKBLOT NE FOURNIT PAS DE SERVICES DE SOINS DE SANTÉ, DE SERVICES DE SANTÉ MENTALE, DE SERVICES SOCIAUX OU DE PSYCHOTHÉRAPIE, NI AUCUN AUTRE SERVICE PROFESSIONNEL. Inkblot est simplement un fournisseur de services technologiques qui facilite les services par l’entremise de la plateforme.

Vos soins médicaux et vos soins de santé mentale relèvent de votre entière responsabilité et de celle de votre ou de vos thérapeutes.

La plateforme et les services peuvent donner accès à certains renseignements médicaux d’ordre général, mais la plateforme et les services ne peuvent fournir de conseils médicaux et ils ne sont pas destinés à cette fin. Nous vous recommandons de toujours demander les conseils d’un médecin ou de tout autre membre d’une profession de la santé réglementée si vous avez des questions concernant votre santé personnelle ou votre état de santé. Ne retardez ou ne négligez jamais une consultation médicale avec votre médecin ou un autre membre d’une profession de la santé réglementée en raison de quelque chose que vous avez lu sur la plateforme. Si vous avez ou si vous avez des raisons de croire que vous avez un problème de santé, veuillez communiquer immédiatement avec un médecin ou un membre d’une autre profession de la santé réglementée.

LES THÉRAPEUTES NE SONT PAS DES EMPLOYÉS NI DES MANDATAIRES D’INKBLOT ET ILS NE SONT PAS AGRÉÉS PAR INKBLOT. INKBLOT N’EXERCE AUCUNE SURVEILLANCE SUR LES SOINS QUI VOUS SONT PRODIGUÉS PAR LES THÉRAPEUTES. Chaque thérapeute est un praticien indépendant qui assume l’entière responsabilité des services de santé mentale qu’il vous prodigue.

Dans le cadre des services, les services de santé mentale et les services sociaux ou les services de psychothérapie sont fournis exclusivement par des thérapeutes. Inkblot soutient les thérapeutes en leur concédant une licence d’utilisation de nos droits de propriété intellectuelle. Cependant, ce sont les thérapeutes qui exercent le contrôle exclusif et qui assument la responsabilité de la prestation des services de santé mentale et des services sociaux ou des services de psychothérapie.

Tous les thérapeutes disponibles par l’entremise de la plateforme désignent eux-mêmes les domaines de spécialité dans lesquels ils sont compétents et ils déclarent qu’ils sont autorisés à fournir les services dans ces domaines et qu’ils sont membres en règle de l’ordre professionnel de leur territoire. Inkblot exige que les thérapeutes déclarent et garantissent qu’ils sont en règle avec leur ordre professionnel respectif et ces derniers s’engagent à informer Inkblot immédiatement de toute modification de leur statut. Inkblot passe au crible les thérapeutes, mais nous n’avons aucun moyen de garantir que ces thérapeutes sont spécialisés dans les domaines qu’ils revendiquent. Nous déployons tous les efforts raisonnables pour veiller à ce que les thérapeutes qui fournissent les services de santé mentale sur la plateforme possèdent les qualifications nécessaires, mais vous convenez qu’Inkblot n’est pas responsable de la qualité des services offerts par les fournisseurs.

À moins qu’Inkblot n’en convienne autrement, les services décrits dans les présentes conditions d’utilisation sont offerts au Canada seulement.

4. Consent to Counselling and Collection, Use and Disclosure of Personal Information

By accessing and using the Platform to receive Services via the use of online communication tools such as secure text and video, you consent to be consulted by one or more Counsellors or Support Staff. Counsellors may ask you questions about your personal health history, present condition or symptoms, and any course of treatment or medication that has been prescribed to you. Support Staff only provide Support Services that are informational in nature. You may withdraw your consent to receive Mental Health Services or Support Services at any time by ending your communication with the Counsellor or Support Staff.

Neither the Mental Health Services provided by Counsellors nor the Support Services provided by Support Staff are intended to replace your primary care relationship with your family physician or other primary care health professional. You should continue to consult your family physician or other primary care health professional regularly or as needed or recommended by them.

Counsellors will make every effort to keep your personal information private. If you wish to have information released, you will be required to sign a consent form before such information will be released. There are some limitations to confidentiality to which you need to be aware. Your counsellor may consult with a supervisor or other professional counsellor in order to give you the best possible service. In the event that a counsellor consults with another counsellor, no identifying information such as name would be released. Counsellors are required by law to release information when the client poses a risk to themselves or others and in cases of abuse to children or the elderly. If the Counsellor receives a court order or subpoena, the Counsellor may be required to release some information. In such a case, the counsellor will consult with other professionals and limit the release to only what is necessary by law.

You are encouraged to ask questions of the Counsellors regarding any part of the session that is conducted or recommended to you, all of which should be answered to your satisfaction. If you are not satisfied with the explanation or information provided by the Counsellors regarding any session that is conducted or recommended for you, you should not continue it or you should seek a second opinion from a health professional that is not affiliated with Inkblot. You have the right to refuse or withdraw consent at any time.

In addition to the material risks that may be associated with a counselling session, there are potential material risks that are specifically associated with using online communication tools and which may adversely impact the ability of the Counsellors and Support Staff to provide Services, including but not limited to (a) poor quality audio-video connections due to remote locations or other network limitations that may limit the ability of the Counsellors to appropriately conduct the session or otherwise obtain sufficient personal information from you to properly conduct the session, (b) delays in evaluation or treatment resulting from similar technology failures, (c) lack of access to your personal health records maintained outside the Platform (i.e., by your family physician or other primary care health professional), which may result in judgment errors, and (d) unauthorized collection, use or disclosure of your personal information due to a security protocol breach or failure.

INKBLOT SHALL NOT HAVE ANY LIABILITY ARISING FROM OR IN ANY WAY RELATED TO YOUR INTERACTION OR RELATIONSHIP WITH COUNSELLORS EXCEPT AS MAY BE EXPLICITLY PROVIDED HEREIN.

You acknowledge that Inkblot is only responsible for providing the software required for the transmission of personal information through the Platform and, in light of the foregoing, Inkblot cannot be responsible for other purposes for which the Platform is used by Counsellors, nor for the privacy practices of Counsellors. You acknowledge and agree that Inkblot is not responsible for a breach of your personal information if you use the Platform in a public or unsecure environment where a session may be viewed or overheard (e.g. coffee shop, Internet café) and such personal information is overheard by others in your vicinity.

You acknowledge and agree that Inkblot is not responsible and shall not be liable for the disclosure of your personal information and confidential data by the Counsellors. You acknowledge and agree that we are not responsible for the behavior, actions or inactions of Counsellors.

Inkblot disclaims any and all liability related to your interaction with Counsellors whether or not such interaction occurs on the Platform or elsewhere.

By consenting to receive Services using the Platform, you consent to these inherent material risks. By providing or uploading any of your personal information to the Platform, Counsellors or Support Staff, you are consenting to the collection, use and disclosure of your personal information for the purposes of providing Mental Health Services and Support Services to you and for purposes that are consistent with those purposes. Only the Counsellors and Support Staff will have access to your personal information and neither Inkblot nor any other party associated with Inkblot will disclose your personal information to any third party except as may be required by law or as set forth in our Privacy Policy. Your personal information will be securely and digitally stored on servers physically located in Canada. Although Inkblot uses advanced encryption technology and other security protocols to protect your personal information and the privacy of your online consultations with Counsellors and Support Staff, you acknowledge by using the Platform that there are inherent risks to any technology, however remote, that could cause security protocols to fail or be breached, which could result in the unauthorized collection, use or disclosure of your personal information. Inkblot will notify you to the extent required by law of any security protocol failure or breach that has resulted in the unauthorized collection, use or disclosure of your personal information. We will not be responsible for any damages you or any third party may suffer as a result of the transmission of confidential information that you make available to us through the Internet, or that you expressly or implicitly authorize us to make, or for any errors or any changes made to any transmitted information.

For further information regarding Inkblot’s privacy policy, please see the section below entitled “Privacy Policy” and the embedded link to Inkblot’s Privacy Policy. The terms of the Privacy Policy are incorporated into, and considered a part of, this agreement.

We may disclose your identity to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy. You consent to such disclosure of information without further notice to you.

5. License Grants

Subject to these Terms of Use, Inkblot grants you a personal, revocable, non-exclusive and non- transferable license during the Term to permit you to use the Platform, in accordance with these Terms of Use.

Subject to these Terms of Use, you grant to Inkblot a perpetual, transferrable, irrevocable, royalty-free, fully paid-up, worldwide and fully sub-licensable license to access, collect, store and use any data, information, records and files that: (1) you load, transmit to or enter into the Platform, or (2) Inkblot or the Platform collects, retrieves or obtains from your local computer system or from third parties with your permission or on your behalf, and (in each case) including all results from processing such data, including compilations and derivative works thereof (collectively, the “User Content”) including for the purpose of: (A) providing the Services, (B) complying with applicable law, and (C) Inkblot’s reasonable audit and data retention policies.

6. User Account

You may be required to successfully sign up for a user account (the “User Account”) using the available interfaces on the Platform and be provided with a username and password login credentials by Inkblot (“User ID”) in order to use the Platform and receive any Services. If you are provided with a User ID, you will keep your User ID secure and will not share your User ID with anyone else, and you will not collect or harvest any personal data of any other user of Inkblot, including account names or login credentials. Inkblot reserves the right to disable any User Account issued to you at any time in Inkblot’s sole discretion. If Inkblot disables access to a User Account issued to you, you may be prevented from accessing the Platform, the Content, your account details and/or any User Content.

You agree to provide true, current, complete and accurate information as requested on any registration form to which the Platform may direct you, and to update that registration information as soon as possible after any information on such registration form changes.

The Services are also available for use by children at the discretion of the Counsellors or Support Staff, but the User Account and User ID, for all patients under the age of 15 (“minors”) must be the patient’s parent or legal guardian and must be present at all sessions. If you register as the parent or legal guardian on behalf of a minor, you are fully responsible for complying with these Terms of Use. The Terms of Use set out above under “Consent to Counselling, Use and Disclosure of Personal Information” apply to minors who access the Platform and receive Services with necessary changes to points of detail. Minors may only use the Platform and/or receive Services in the presence of their parent or legal guardian.

7. Term and Termination

These Terms of Use will commence on the day you first use the Platform and will continue in force until terminated by either party as described below (the “Term”). Either party may terminate these Terms of Use as follows: (1) Inkblot may terminate these Terms of Use at any time and with immediate effect by giving notice to you, at Inkblot’s discretion, by email (at your current email address on file with Inkblot) or through the Platform; and (2) you may terminate these Terms of Use at any time and with immediate effect by requesting (by email or through any then-available interfaces on the Platform) that your User Account be deleted or deactivated, ceasing use of the Platform and uninstalling and removing all local software components thereof from your systems.

We are not liable to you or any other party for any termination of your User Account or access to the Platform. Termination of your User Account will not modify, change or void any payment obligations you may have incurred through your use of the Platform, whether such obligations are to us, a Counsellor or a third party.

We reserve the right (but have no obligation under these Terms of Use) to investigate and/or take appropriate action, including legal action, in our sole discretion against you if you violate any Terms of Use, including suspending or terminating your User Account and/or reporting you to law enforcement authorities.

We have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity of anyone posting any materials on or through the Platform. You waive and hold harmless Inkblot from any claims resulting from any actions taken by Inkblot during or as a result of its investigations and from any actions taken as a consequence of investigations by either Inkblot or law enforcement authorities.

8. Cancellation and Refund Policy

By booking a session through the Platform, you agree that you will be responsible for the full amount of any missed session fee as described in our cancellation policy.

We require at least twelve hours notice prior to cancelling your appointment. You will lose the cost of a half-hour session every time you cancel late or miss an appointment.

If the Counsellor is more than 15 minutes late for a session, you have the right to request a full refund for the scheduled service. You agree that such refund will only occur if you terminate the session and that by proceeding with a late session you agree to forego any refund.

In the event of an emergency requiring late cancellation of a session, please email us at support@inkblottherapy.com with the subject “Emergency Cancellation”.

9. Fees and Taxes

Inkblot may, in its sole discretion, offer some of the Services to you for free or charge fees in accordance with its then-current fee schedule that can be found on the Website and is subject to change, from time to time (the “Fee Schedule”). You or a responsible third party will pay any such applicable fees in accordance with the Fee Schedule (the “Fees”). Unless otherwise expressly indicated in the Fee Schedule, all Fees are quoted in Canadian dollars exclusive of applicable sales and value added taxes and are non-refundable and payable upon invoicing or demand from Inkblot. You or a responsible third party will pay all sales and value added taxes that may be imposed in each applicable jurisdiction and will hold and save Inkblot harmless in respect of any such taxes.

If a third party (e.g., such as an employer or supplemental health insurance provider) has arranged with Inkblot to pay the fee or any portion of the fee, or if the fee is pursuant to some other arrangement with Inkblot, that fee adjustment will be reflected in the fee that you are ultimately charged. If you have a Health Spending Account (“HSA”) offered as a benefit by your employer, you agree to pay all fees or charges to your HAS Account in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Please check with your employer to determine if any Services will be reimbursed other than from your HSA. Inkblot reserves the right to modify or implement a new pricing structure at any time prior to billing you or a responsible third party for your initial payment or for future payments due pursuant to these Terms of Use. Inkblot may require you to provide and keep updated during the Term the details of a current and valid credit card, debit card, PayPal account, Apple Pay, or other payment method (“Payment Method”) that is acceptable to Inkblot in its sole discretion. You hereby authorize Inkblot to charge any and all Fees that become due and payable to the Payment Method. You agree to pay such fees, charges and penalties (including costs and expenses related to collection by Inkblot of overdue payments) as Inkblot may from time to time set out on the Platform in respect of late or overdue payments, or declined or unsuccessful Payment Method transactions.

In engaging our Services you may be sent text message(s), e-mails and/or push notifications which provide you with important and useful information regarding our Services. You will be charged your mobile telephone network provider’s standard rate for receiving these SMS messages and standard wireless and data charges will apply to any e-mails or push notifications. Inkblot does not charge you for this correspondence. Your mobile telephone network provider may impose message, standard wireless and/or data charges or charge limitations which are beyond our control and for which you will be solely responsible.

By engaging our Services, including registering for a User Account, you agree to receive e-mails and push notifications relating to our Services. If you consent during registration, you also agree to receive text messages.

You warrant that you are the owner of the mobile telephone to which you have requested the SMS message(s), e-mails and push notifications should be sent to and that you have full authority to authorize such charges and will be solely responsible for charges, if any, to be incurred by the relevant mobile telephone network provider.

We are not liable for any delays or failures in your receipt of any SMS message(s), e-mails or push notifications as delivery is subject to effective transmission from your mobile telephone network provider and processing by your mobile telephone device.

We reserve the right to suspend or terminate the SMS service without notice to you.

10. Submissions

Other than personally identifiable information, which is covered under our Privacy Policy, any material you post, submit, publish, display or transmit concerning the Services and through the Platform shall be considered non-confidential and non-proprietary. You represent and warrant that such material complies with these Terms of Use, and you agree to defend, indemnify and hold harmless Inkblot and its affiliates and licensors for any breach of that representation and warranty. You acknowledge and understand that you are responsible for any such material, and you, not Inkblot, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness. Inkblot shall have no obligations with respect to such material. Inkblot and its designees shall be free to copy, disseminate, disclose, distribute, publicly display, reproduce, use, sublicense, post, publish, incorporate and otherwise use such material and all data, images, sounds, text and other things embodied therein for any and all commercial or non-commercial purposes, without compensation to you. In the event that you provide us with any ideas, thoughts, criticisms, suggested improvements or other feedback (collectively, “Feedback”), you agree that we may use the Feedback to modify our Services and Platform and that you will not be due any compensation, including without limitation any royalty related to the product or service that incorporates your Feedback. You grant to us a worldwide, royalty-free, fully paid, perpetual, irrevocable license to use, reproduce, modify, translate, distribute, perform, display, import, sell, offer for sale, make, have made and otherwise exploit the Feedback in any form, media or technology, whether now known or hereafter developed, and to allow others to do the same. This is true whether you provide the Feedback on the Website or through other methods of communication with us, unless we have entered into a separate agreement with you that provides otherwise

11. Ownership

All Content, including, without limitation, all designs, infrastructure, graphics, pictures, illustrations, software, artwork, video, music, sound, names, words, titles, phrases, logos and marks displayed on the Platform are owned or licensed by Inkblot and are protected by copyright, trade-mark and other intellectual property laws.

Your use of Inkblot, the Platform and Services grants you no rights with respect to our intellectual property rights (including, without limitation, copyright, trademarks, trade names (including “Inkblot”, etc.), logos, graphics, photographs, animations, videos and text or rights in and to the Inkblot software, applications and the Platform) or the intellectual property of our retail or advertising partners, other than the non-transferable, personal right to use and receive the Services in accordance with these Terms of Use. The Content on the Platform and Services, including the text, software, scripts, graphics, photos, sounds, music, videos and interactive features and the trademarks, trade names, service marks and logos contained therein (collectively, “Marks”), are owned by or licensed to Inkblot, subject to copyright and other intellectual property rights under Canadian law and international conventions. Content on the Platform and Services is provided to you as is for your information and personal use only and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited for any other purposes whatsoever without prior written consent and/or payment of the applicable licence fee to the owners.

Inkblot expressly reserves all rights in the Platform, the Services and all materials provided by Inkblot in connection with these Terms of Use that are not specifically and expressly granted to you. You acknowledge that all right, title and interest in the Platform, all materials provided by Inkblot in connection with these Terms of Use (including the Content), and any update, adaptation, translation, customization or derivative work thereof, and all intellectual property rights therein, will remain with Inkblot (or third party suppliers, if applicable), and that the Platform and Services and all materials provided by Inkblot hereunder are licensed, and not sold, to you. You agree not to engage in the use, copying, or distribution of any content other than expressly permitted herein. You agree not to circumvent, disable or otherwise interfere with security-related features of the Platform and Services or features that prevent or restrict use or copying of any content or enforce limitations on use of the Platform and Services or the Content therein.

12. Privacy Policy

Please take time to review our current Privacy Policy, available here, which contains important information about our practices in collecting, storing, using and disclosing your personal information, and which is hereby incorporated into and forms a part of these Terms of Use.

13. No Unlawful or Prohibited Use

You will not, without Inkblot’s prior written permission, use the Platform, the Services and/or the Content for purposes other than the Permitted Use. Without limiting the generality of the foregoing, you will not, and will not permit anyone else to: (1) frame, mirror or otherwise incorporate the Platform, the Services and the Content or any part thereof on any commercial or non-commercial website; (2) access, monitor, record or copy any part of the Platform, the Services and the Content including, but not limited to, any sessions with Counsellors, using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission; (3) violate the restrictions in any robot exclusion headers on the Platform, the Services and the Content or bypass or circumvent other measures employed to prevent or limit access to the Platform; (4) take any action that imposes, or may impose, in Inkblot’s sole and absolute discretion, an unreasonable or disproportionately large load on the Platform; (5) deep-link to any portion of the Platform for any purpose; (6) remove (or permit anyone else to remove) any watermarks, labels or other legal or proprietary notices included in the Platform, the Services and the Content; (7) modify or attempt to modify (or permit anyone else to modify or attempt to modify) the Platform, the Services and the Content, including any modification for the purpose of disguising or changing any indications of the ownership or source of the Platform, the Services and the Content; (8) use the Platform, the Services and the Content as part of any service for sharing, lending or multi-person use, or for the purpose of any other institution, except as specifically permitted by Inkblot and only in the exact manner specified and enabled by Inkblot; (9) attempt to, assist, authorise or encourage others to circumvent, disable or defeat any of the security features or components, such as digital rights management software or encryption, that protect the Platform, the Services and the Content; (10) copy, reproduce, modify, distribute, transfer, sell, publish, broadcast, perform, transmit, publish, license or circulate in any form any part of the Platform, the Services and the Content; (11) create derivative works based on the Platform, the Services and the Content, in whole or in part, or to decompile, disassemble, reverse engineer or other exploit any part of the Platform or the Content; (12) use the Platform, the Services and the Content in a manner that violates the rights (including to intellectual property rights) of any third party, including by providing, uploading or transmitting any User the Platform, the Services, the Content or Feedback that violate such third-party rights; (13) upload to or transmit through the Platform any User Content or Feedback that is offensive, hateful, obscene, defamatory or violates any applicable laws, in each case as determined by Inkblot in its sole discretion; (14) use any recording device or software when using the Platform, the Services and the Content; and (15) attempt to impose any charges associated with bandwidth or data in using the Platform, the Services and the Content onto Inkblot.

You may download, print and reproduce the Content for your own non-commercial, informational purposes provided you agree to maintain any and all copyright or other proprietary notices contained in such Content, and to cite the URL Source of such Content. Reproduction of multiple copies of the Content, in whole or in part, for resale or distribution is strictly prohibited except with the prior written permission of Inkblot. To obtain written consent for such reproduction, please contact us at support@inkblottherapy.com.

14. Third Party Websites

The Platform may provide links to third party websites. Inkblot does not endorse the information contained on those websites or guarantee their quality, accuracy, reliability, completeness, currency, timeliness, non-infringement, merchantability or fitness for any purpose. The content in any linked web site is not under Inkblot’s control, and if you choose to access any such web site, you do so entirely at your own risk. By accessing and using the Platform, the Services and the Content, you expressly release and discharge us from any and all liability arising from your use of any third party website.

15. Viruses

You understand that we cannot and do not guarantee or warrant that files available for downloading from the Internet or the Platform will be free of viruses or other destructive code. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for anti-virus protection and accuracy of data input and output, and for maintaining a means external to our site for any reconstruction of any lost data.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, virus, or other technologically harmful material that may infect your computer equipment, mobile device, computer programs, data, or other proprietary material due to your use of the Platform or any services obtained through the Platform or to your downloading of any material posted on the Platform, or any website linked to it.

Your use of the Platform, its content and any services obtained through the Platform is at your own risk. The Platform, its content and any services obtained through the Platform are provided by Inkblot on an “as is” and “as available” basis, without any warranties of any kind, either express or implied. Neither Inkblot nor any person associated with Inkblot makes any warranties, guarantees or representations with respect to the completeness, security, reliability, timeliness, quality, suitability, accuracy or availability of the Platform, the Services and the Content.

16. Communications Not Confidential or Secure

Inkblot does not guarantee the confidentiality of any communications made by you through the Platform and Services. Although Inkblot generally adheres to accepted industry practices in securing the transmission of data to, from and through the Platform, you understand, agree and acknowledge that Inkblot cannot and does not guarantee the security of data transmitted over the Internet or public networks in connection with your use of the Platform.

You are responsible for ensuring that all persons who access Inkblot through your Wi-Fi or internet connection are aware of these Terms of Use, and that they comply with them. In the event that someone accesses the Platform, the Services and the Content using your User Account information, we will rely on that information and will assume that it is really you or your representative who is accessing the Platform. You are solely responsible for any and all use of your User Account information and all activities that arise in connection with the User Account. Without limiting any rights which we may otherwise have, we reserve the right to take any and all action, as deemed necessary or reasonable, to ensure the security of our Platform and your User Account, including, without limitation, terminating your User Account, changing your password, or requesting additional information to authorize transactions on your User Account. You agree to be responsible for any act or omission of any users that access the Platform, the Services and the Content under your User Account information that, if undertaken by you, would be deemed a violation of these Terms of Use. In no event and under no circumstances will Inkblot be held liable to you for any liabilities or damages resulting from or arising out of: (i) any action or inaction of Inkblot under this provision; (ii) any compromise of the confidentiality of your User Account or password; or (iii) any unauthorized access to your User Account or use of your password. You may not use another’s User Account at any time, without the permission of the User Account holder. Please contact us immediately if you suspect or become aware of any unauthorized use of your user name, password or User Account or any other breach of security.

17. Disclaimer and Limitation of Liability

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING QUEBEC, DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LEGAL WARRANTIES, LIABILITY OR CERTAIN DAMAGES OR LIMITATIONS OF REPRESENTATIONS MADE CONCERNING GOODS OR SERVICES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE BELOW EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.

ALTHOUGH WE STRIVE TO UPDATE AND KEEP ACCURATE AS MUCH AS POSSIBLE THE CONTENT CONTAINED ON THE platform, ERRORS AND/OR OMISSIONS MAY OCCUR. ACCORDINGLY, THE PLATFORM AND THE CONTENT ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. USE OF THE PLATFORM OR THE CONTENT IS entirely AT YOUR OWN RISK. INKBLOT DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS ABOUT THE QUALITY, ACCURACY, RELIABILITY, COMPLETENESS, CURRENCY, OR TIMELINESS OF THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform). THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform) MAY INCLUDE ERRORS, OMISSIONS AND INACCURACIES, INCLUDING, WITHOUT LIMITAtiON, PRICING ERRORS. INKBLOT DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY ERRORS, OMISSIONS OR INACCURACIES IN THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform). IN ADDITION, INKBLOT EXPRESSLY RESERVES THE RIGHT TO CORRECT ANY PRICING ERRORS ON THE PLATFORM. INKBLOT MAKES NO GUARANTEES ABOUT THE AVAILABILITY OF SPECIFIC SERVICES.

TO THE FULLEST EXTENT PERMITTED BY LAW, INKBLOT DISCLAIMS ALL WARRANTIES, REPRESENTATIONS AND CONDITIONS OF ANY KIND WITH RESPECT TO THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform), WHETHER EXPRESS, IMPLIED, STATUTORY OR COLLATERAL, INCLUDING ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT, THAT ARISE OUT OF A COURSE OF DEALING OR TRADE, OR THAT THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform) ARE OR WILL BE ERROR-FREE OR WILL OPERATE WITHOUT INTERRUPTION. IN NO EVENT WILL INKBLOT BE LIABLE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR ANY OTHER LEGAL THEORY, FOR ANY DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, LOST PROFITS, LOSS OF USE, LOSS OF DATA, PERSONAL INJURY, FINES, FEES, PENALTIES OR OTHER LIABILITIES), WHETHER OR NOT INKBLOT IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, RESULTING FROM OR RELATED TO THE USE OF, OR THE INABILITY TO MAKE USE OF, THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform).

You acknowledge and agree that Inkblot is not licensed to provide treatment or other medical services. You acknowledge and agree that Inkblot is not providing any services beyond connecting you with a Counsellor through the Platform and is not providing you any medical advice or diagnosis. The Platform and/or the Services provided through the Platform and Counsellors is not a substitute for medical advice or treatment, including face-to-face counselling. You acknowledges and agree that the Counsellors using the Platform are solely responsible for and will have complete authority, responsibility, supervision, and control over the provision of all counselling services, advice, instructions, treatment decisions, and other professional mental health care services performed, and that all other professional mental health care services will be provided and performed exclusively by or under the supervision of Counsellors, in their sole discretion, as they deem appropriate. Any dispute between you and a Counsellor is strictly between you and such Counsellor, and you agree and acknowledge that Inkblot will not be accountable for any such disputes or other complaints.

You agree that while Inkblot does not monitor the Platform and has no responsibility to do so, Inkblot may use your IP address and contact police in situations where it determines in its sole discretion that your use of the Platform constitutes a significant risk of serious bodily harm to you or others. TO THE EXTENT THAT THE FOREGOING LIMITATION DOES NOT APPLY, IN NO EVENT WILL THE TOTAL AGGREGATE LIABILITY OF INKBLOT IN CONNECTION WITH OR UNDER THESE TERMS OF USE OR YOUR USE OF, OR INABILITY TO MAKE USE OF, THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform), OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF, OR INABILITY TO MAKE USE OF, THE PLATFORM, THE CONTENT or the services (including, for greater certainty, any MENTAL HEALTH services provided by counsellors via the platform) EXCEED THE AGGREGATE AMOUNT OF THE FEES PAID BY YOU six (6) months immediately preceding such claim. FOR GREATER CERTAINTY, THE EXISTENCE OF ONE OR MORE CLAIMS UNDER THESE TERMS OF USE WILL NOT INCREASE THE MAXIMUM LIABILITY AMOUNT. The limitation above reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose.

Inkblot does not represent that it is covered by any insurance.

18. Indemnification

You covenant and agree to compensate, defend, and fully indemnify and hold harmless Inkblot, its parents, subsidiaries, affiliates, any related companies, its licensors and their respective officers, directors, employees, shareholders, members, attorneys, contractors, agents, licensors, and suppliers from and against any and all claims, legal proceedings, liabilities, damages, judgments, awards, losses, costs, and expenses or fees (including reasonable attorneys’ fees and costs), including but not limited to those arising out of or in connection with:

Your violation or breach of any of these Terms of Use or your use of the Platform, including, without limitation, any use of Content and/or Services other than as expressly authorized in these Terms of Use or your use of any information obtained from the Platform; Your violation of any applicable law or the rights of a third party (including intellectual property rights);
Any dispute that arises between you and any individual including, without limitation, a Counsellor;
Any infringement by you in relation to your use of the Services under applicable law in your home nation or the country, state and/or city in which you are using, or have used, the Services or otherwise as a result of your fraud, negligence, mischief or willful misconduct;
The actions, inactions, errors, omissions, representations, warranties, breaches or negligence of any Counsellors or Support Staff or for any personal injuries, death or other damages or expenses resulted therefrom;
Indirect losses, which means loss to you which is a side effect of the main loss or damage and where you and Inkblot could not have reasonably anticipated that type of loss arising at the time of entering into these Terms of Use;
Delay, cancellation or failure that is due to events beyond Inkblot’s control (e.g., a network failure, internet delays, rerouting, acts of any government or authority, acts of nature, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labour disputes, riots, insurrections, civil disturbances, shortages of labour or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, weather, or road conditions and breakdowns); and
If for any reason, all or any part of the Platform is unavailable at any time or for any period. In particular, you agree to indemnify and hold harmless Inkblot, its affiliates, members, officers, employees, agents, sponsors, and licensors for any injury, including but not limited to bodily harm or death, to you or any third party that may result, directly or indirectly, from the use of or reliance on any Content, the Platform or the Services (including, for greater certainty, any services provided by Counsellors via the Platform).
You further agree not to settle any such matter without Inkblot’s prior written consent.

19. Release

You hereby release Inkblot, its officers, employees, shareholders, agents and successors from any and all claims, demands, losses, damages, rights, claims, and actions of any kind including, without limitation, personal injuries, death, and property damage, that is either directly or indirectly related to or arises from any interactions with or conduct of any Inkblot users, Counsellors, or third-party websites.

20. Geographic Application of the Platform

Not all of the products and services described on the Platform are available in all jurisdictions. Furthermore, nothing on the Platform constitutes an offer or solicitation to buy or sell any product or service to anyone in any jurisdiction in which such an offer or solicitation is prohibited by law. Specifically, you acknowledge and agree that the products, services and/or material described on the Platform or the Services available through the Platform, are not appropriate or available for use in locations outside Canada, and may not function in all locations within Canada.

21. Governing Law and Jurisdiction

You hereby agree that (a) all aspects of the relationship between you and Inkblot (as well as its agents, delegates, employees, and any Counsellors or Support Staff), including without limitation any Services provided to you, and (b) the resolution of any and all disputes arising from or in connection with that relationship, including any disputes arising under or in connection with these Terms of Use, shall be governed by and construed in accordance with the laws of the Province of Ontario (other than conflict of laws rules) and the federal laws of Canada applicable therein, without regard to the choice or conflicts of law rules. Any disputes, actions, claims or causes of action arising out of or in connection with this Agreement or the Services shall be subject to the exclusive jurisdiction of the provincial and federal courts located in the Province of Ontario with the exception that Inkblot may seek relief in any court of competent jurisdiction to protect or enforce its intellectual property and propriety rights. You irrevocably consent to the jurisdiction of and venue in such courts (and of the appropriate appellate courts therefrom) and irrevocably waive, to the fullest extent permitted by law, any objection that you may have now or hereafter as to inconvenient forum.

These laws apply to your access to or use of the Platform, the Content and the Services, notwithstanding your domicile, residency or physical location. The Platform, the Content and the Services are intended for use only in jurisdictions where they may be lawfully offered for use. These Terms of Use shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, which is expressly excluded and you also expressly agree to exclude the applicability of the Uniform Computer Information Transactions Act. You agree that you will only sue us as an individual. You agree that you will not file a class action, or participate in a class action.

22. General

These Terms of Use (including the Privacy Policy incorporated by reference herein) constitute the entire agreement between Inkblot and you pertaining to the subject matter hereof and supersede all prior or contemporaneous communications and proposals, whether electronic, oral or written, between you and Inkblot with respect to the Platform, the Services and the Content. A printed version of these Terms of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based upon or relating to these Terms of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Inkblot may wish to transfer our rights or obligations or sub-contract our obligations under these Terms of Use to another legal entity. You agree that we may do so provided that this will not adversely affect the standard or service you receive under these Terms of Use. As set out in Section 7 of these Terms of Use, you may terminate your agreement with us at any time. These Terms of Use are personal to you. You may not transfer your rights or obligations under these Terms of Use to anyone else.

If you breach these Terms and we take no action against you, we will still be entitled to use our rights and remedies in any situation where you breach these Terms of Use. The failure of Inkblot to enforce any right or provision in these Terms of Use shall not constitute a waiver of such right or provision.

You acknowledge that we have the right hereunder to seek an injunction, if necessary, to stop or prevent a breach of your obligations hereunder.

If any of the provisions contained in these Terms of Use are determined to be void, invalid or otherwise unenforceable by a court of competent jurisdiction, such determination will not affect the remaining provisions contained herein.

Headings are inserted for convenience of reference only and will not affect the construction or interpretation of these Terms of Use. The word “including” or “includes” means “including (or includes) without limitation”.

These Terms are not intended to give rights to anyone except you and us.

We are constantly looking for ways to improve and expand the Services. We may, in our sole discretion, amend or modify these Terms of Use from time to time. It is your responsibility to check these

Terms of Use, as they are binding on you. Your continued use of the Platform following the posting of changes to these Terms of Use constitutes acceptance of any changes. You can terminate at any time as set out above.

No joint venture, partnership, employment or agency relationship exists between you, the Company or any third party provider as a result of this Agreement or use of the Services.

You agree that it is the express wish of the parties that these Terms of Use and all related documents be drawn up in English. Vous êtes d’accord que c’est la volonté expresse des parties que la présente convention ainsi que les documents qui s’y rattachent soient rédigés en anglais.